Refund policy

Return and Refund Policy

At Luxury Stitch, we prioritize the quality and craftsmanship of our handmade products to ensure the best experience for our customers. As each item is made with care and precision, we do not offer refunds or accept returns on any purchases.

 

Exceptions

Since our products are handcrafted, personalized, and made-to-order, they are final sale. This includes all custom designs, embroidered items, and sale items. Gift cards are also non-refundable.

 

Exchanges

We do not accept exchanges, as each item is uniquely crafted. However, if there is an issue with your order, please contact us at luxurystitch@hotmail.com to discuss a solution.

 

Contact

For any questions or concerns about your order, please email us at luxurystitch@hotmail.com.